Companies that buy abroad rarely lack software: they lack software that fits. Accounting packages cover invoices and stock levels, while the work that consumes the day — issuing enquiries, comparing quotations, chasing certificates, tracking shipments and customs deadlines — survives in spreadsheets and mailboxes where nothing is shared and nothing can be audited afterwards. Luca Gabella designs and builds custom operations applications around the process a company already follows, adding artificial intelligence where it earns its place: natural-language search across the company archive, assisted drafting of commercial correspondence, data extraction from received documents, and analysis of the figures behind purchasing decisions.
Any ERP on the market handles invoicing and stock levels. What stays outside it is the part that takes time: preparing an enquiry, finding the right revision of a technical document, knowing where an order stands between confirmation and delivery. That gap is filled with spreadsheets and email threads, where information is neither shared across the team nor verifiable once a dispute arises.
A standard product imposes its own way of working and then charges for it: per-user licences, additional modules and customisation work that multiply the initial figure. When the existing process is the starting point instead, the tool stays small, training takes hours rather than weeks, and the company keeps the working method that already produces results.
The work starts by reconstructing how buying, approval and delivery actually happen inside the company, identifying the steps that generate errors or waiting time, and specifying a tool that covers those steps only — without features nobody would open twice.
Supplier records, orders, documents, tasks and deadlines built for the case at hand, connected through APIs to the ERP, mail, calendar and services already in use, so that each piece of data is entered once and read everywhere it is needed.
Natural-language search across the company archive, assisted drafting of enquiries and commercial emails in the company’s own register, extraction of figures and terms from received PDFs, and periodic analysis of purchasing data. Every function proposes rather than decides: the judgement stays with the person using it.
Installation on the company’s own server or on a dedicated cloud instance, access control and backups, training for the people who will use the application daily, and further development as the process evolves.
The design starts from operational experience in international trade: orders, suppliers, certificates and customs documents are not an abstract subject but the everyday material of the work, which is why the resulting application matches how buyers really operate.
The application and its database remain the property of the company and are hosted where the company decides. There are no per-user licences and no modules to buy: the cost is the development itself and the maintenance agreed in advance.
Each service builds on the others: research guides the sourcing plan, the plan leads to supplier selection, and suppliers need quality control and logistics that hold up.
Production follow-up, pre-shipment quality control and complete logistics coordination protect every order you place with Italian manufacturers.
Read more — Quality control & logisticsData-driven research and on-site verification guide international buyers to the Italian manufacturers genuinely suited to their requirements.
Read more — Supplier scoutingStructured procurement planning turns occasional purchases from Italy into a reliable, cost-effective and scalable supply channel.
Read more — Procurement strategyQualified introductions and professional negotiation support turn interest in Italian products into signed, sustainable commercial agreements.
Read more — Partner search & negotiation
Every mandate begins with a conversation. Together we look at what you need from the Italian market, which manufacturers genuinely fit, and what a workable plan looks like.
